At SiliconSealant.co.uk, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We collect information from you to process orders, improve our services, and communicate effectively. The types of information we may collect include:
Personal Information: Name, address, email, phone number, and payment details for order processing and shipping.
Account Information: Username and password if you create an account with us.
Transaction Information: Order history and payment details.
Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
2. How We Use Your Information
We use your information for the following purposes:
Order Processing: To process and fulfill orders, including payment and shipping.
Customer Service: To respond to your inquiries, provide support, and assist with any issues.
Marketing Communications: With your consent, we may send you promotional offers, newsletters, and updates about our products. You can opt-out at any time.
Website Improvement: To analyze usage patterns, improve our website, and enhance your browsing experience.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These providers are contractually obligated to keep your information secure.
Legal Obligations: We may disclose your information to comply with legal requirements, court orders, or governmental regulations.
Business Transfers: If our business is acquired or merged with another company, your information may be transferred as part of the transaction.
4. Data Security
We implement a variety of security measures to protect your personal information, including:
Encryption: Sensitive data, such as payment information, is transmitted via Secure Socket Layer (SSL) encryption.
Access Control: Access to your data is limited to authorized personnel who require it to perform their job duties.
Data Minimization: We only collect the minimum amount of personal information necessary to fulfill our services.
Despite our best efforts, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we securely delete or anonymize it.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
Enhance Your Experience: Remember your preferences and improve your experience on our website.
Analyze Usage: Understand website traffic and interactions to improve site functionality.
You can manage or disable cookies in your browser settings. However, disabling cookies may affect your experience on our website.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
Access: You have the right to request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: In certain cases, you have the right to request the deletion of your data.
Restriction of Processing: You can request that we restrict the processing of your personal information.
Data Portability: You can request a copy of your data in a machine-readable format for transfer to another service.
Withdrawal of Consent: If you provided consent for data processing, you can withdraw it at any time.
To exercise any of these rights, please contact us at info@mdlautoparts.com. We may require verification of your identity before fulfilling your request.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page and update the “Last Updated” date. We encourage you to review this page regularly to stay informed.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
MDL Auto Parts
Unit E7, Star Business Park
Barlow Way, Rainham
RM13 8UP, United Kingdom
Phone: +44 7377 458805
Email: info@mdlautoparts.com